Job Description

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Job Description:

Inviting applications for the role of Transaction Monitoring

In this role, you will be responsible for conducting end-to-end Transaction Monitoring investigations for customers (individuals/entities). You will work extensively with functional leaders in Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard.

Responsibilities

• Conduct investigative review and analysis in support of company’s BSA/AML regulatory compliance policies and program including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business
• Analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products
• Document investigations in written narratives
• Decide whether activity warrants escalation for additional review and subsequently recommend whether activity appears suspicious and warrants filing of a suspicious activity report
• Incorporate feedback from Quality Assurance Team
• Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures
• Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigation
• Review data from systems and following procedures to investigate, decide, and document transaction monitoring alerts

Qualifications we seek in you!

Minimum Qualifications

• Years of experience for Escalations (L2): minimum 2 years of compliance experience (transaction monitoring, fraud or AML, investigations, SAR writing)
• B.A./B.S. degree or equivalent
• Knowledge of applicable laws, regulations, and guidelines (e.g. BSA, OFAC, FinCEN guidance)
• Strong interpersonal, analytical, and communication (verbal and written) skills
• Experience working with Google Sheet, Google Doc, Excel, Word
• Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment
• Ready to support in 24*7 environment
• Organized with a High level of attention to detail

Preferred Qualifications

• L1/L2: 3+ years of compliance experience
• Anti-Money Laundering Specialist Certification
• Specific experience with cryptocurrency products as a user and / or experience working in the digital currency industry
• Ability to conduct detailed investigations using Contractors and open sources to remediate compliance alerts and to independently research, analyze, and recommend solutions to close open items and discrepancies
• Experience in using various risk case management systems
• Experience processing Financial crime risk management typologies as related to brokerage and virtual currency exchanges

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $58,000 to $62,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

Location-based Roles “Los Angeles, California based candidates are not eligible for this role. Tampa, FL & Jacksonville, FL area candidates are eligible for this role only.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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