Job Description

About Pacsun

Pacsun delivers an exclusive mix of the most relevant brands and styles to a community of inspired youth. Curated in Los Angeles.

We sit at the intersection of fashion, culture, and the Gen Z and Gen Alpha consumer. With over 300 stores, we continue to scale a customer-centric organization defined by speed, creativity, and cultural relevance. Our teams power that momentum. Every role contributes, and collaboration isn’t a buzzword here, it’s how the work gets done.

Our internship program is built for individuals who want meaningful exposure, hands-on experience, and a front-row seat to how a modern youth-driven retail brand operates. Pacsun is seeking Interns who are forward-thinking, retail-minded creators of culture with a strong appreciation for fashion and learning.

Role Summary

This is a temporary, hourly position for 6-8 weeks @ 30-40 hours per week.

The Pacsun Social Media Intern supports the review, approval, and moderation of social media content and community interactions within the Pacsun-operated online application. This entry-level role helps ensure that all published content and community comments align with brand guidelines, community standards, and Company policies.

Key Responsibilities

Content Review Support

• Review submitted creative content for the Community Creative Hub, including:
• User-generated content (UGC)
• Employee-generated content
• Images, videos, captions, and written posts
• Ensure content aligns with brand voice, tone, and visual guidelines.
• Confirm content meets basic policy, copyright, and usage requirements.
• Route content that requires additional review or escalation to a manager or cross-functional partner.

Community Comment Review & Moderation

• Monitor and review community comments on Creative Hub posts.
• Approve comments that meet community standards and guidelines.
• Flag or remove comments that include inappropriate language, harassment, spam, or policy violations, following established procedures.
• Escalate sensitive or unclear situations to a manager for guidance.

Policy, Workflow & Collaboration Summary

• Follow company content and community policies, applying guidelines consistently and completing required training.
• Support content review workflows by tracking submissions, approvals, and maintaining organized records.
• Collaborate with Marketing, Social, and Creative teams to enable timely publishing, apply feedback, and contribute ideas that enhance the community experience while staying within guidelines.

Qualifications & Experience

• 0–2 years of experience in marketing, social media, digital content, communications, or a related field.
• Interest in brand content, online communities, and digital platforms.
• Familiarity with social media platforms and online community behavior.

Skills & Competencies

• Strong attention to detail
• Clear written communication skills
• Strong judgement and ability to ask questions
• Ability to follow guidelines and processes
• Organized and reliable with strong follow-through
• Positive, collaborative mindset

This program will challenge your ability to not only think critically and creatively but also work as a team to strategize and implement solutions. Over the course of this internship, you will be presented with insight into your career path with exposure to the long- term strategies and day-to-day tasks required in your selected department. This is a paid internship ($20.00/hour), that’s right; we’re paying you to spend time with us, get some work done, and instigate a little fun while we’re at it. We look forward to meeting you!

Pacsun is more than just a place to work. We are an organization that values creativity, innovative thinking and diversity. We offer a great opportunity to work alongside highly intelligent and motivated people. PacSun is an Equal Opportunity Employer.

*For internal candidates: Please apply through our internal portal through Zipline to be considered for our Summer Internship.*

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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