Job Description

Our client, a financial services firm, is seeking a Reception Manager to join their team. The Reception Manager is the first point of contact for visitors, clients, and employees. This role goes beyond traditional reception duties by managing the reception team and ensuring a smooth, professional, and welcoming front-of-house experience. The Reception Manager will oversee daily operations, provide administrative support, and uphold our high standards of customer service and office presentation.

Job Details

COMPANY: Financial Services Firm

POSITION: Reception Manager

LOCATION: Greenwich, CT

HOURS: 8:00am-5:00pm (in office 5 days)

COMPENSATION: $90k-$105k base DOE plus bonus eligible and benefits

Responsibilities

• Greet and host high-profile investors, clients, and senior executives with discretion and professionalism.
• Coordinate with internal teams for seamless scheduling, meeting room logistics, and visitor protocols.
• Uphold the physical presentation of all reception and client-facing areas to reflect our brand and standards.
• Manage incoming calls, correspondence, and deliveries with accuracy and confidentiality.
• Maintain inventory and ordering of reception, kitchen and hospitality supplies (e.g., catering, beverages, snacks).
• Assist with event preparation and support for on-site meetings, investor visits, and special engagements.
• Ensure compliance with security and confidentiality protocols, including visitor tracking systems.
• Serve as a liaison between vendors, building management, and facilities teams for reception-related matters.

Requirements:

• 5+ years of front-of-house or administrative experience, preferably in a financial services, investment banking, or private equity environment.
• Exceptional interpersonal and communication skills; ability to interact with high-level stakeholders.
• Strong sense of discretion and ability to handle confidential information with integrity.
• Highly proficient in Microsoft Office Suite and familiarity with visitor management systems such as PRISM.
• Impeccable attention to detail and strong organizational skills.
• Ability to remain composed and resourceful in a high-pressure, fast-paced setting.

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