Job Description

Elevate Extraordinary Journeys: Join Us as a Private Travel Manager

Are you passionate about curating unparalleled travel experiences and building lasting relationships with high-net-worth individuals? Do you thrive in a world of luxury and exclusivity?

As part of the new team you will ignite our member’s passion for travel with unrivalled travel experiences at the most incredible properties and locations, alongside our exclusive access to the best dining and most sought after entertainment venues around the globe. The Private Travel Managers will build relationships with their members, becoming expert in their preferences. This isn’t just about booking holidays, but making personal recommendations for experiences and creating the most magical trips that will leave them with lifelong memories.

This is Private Travel X Ten

We invite you to apply for the role of Private Travel Manager, where you’ll craft bespoke itineraries, manage client relationships, and orchestrate unforgettable events. If you're ready to make a significant impact and lead in the realm of luxury travel, we want to hear from you!

Key Responsibilities:

• Curate Luxury Itineraries: Design bespoke travel plans for high-net-worth individuals, reflecting their unique preferences and requirements.

• Client Relationship Management: Build and maintain strong connections with key private members and family offices, to ensure high levels of satisfaction.
• Client Acquisition and Networking: Attract new members by promoting luxury travel services, leveraging existing networks, and expanding the client base through regular networking.
• Event Development and Hosting: Create, attend, and host events to showcase offerings, engage with members, and enhance the visibility of the services provided.
• Experience Curation and Internal Collaboration: Collaborate with product and content teams to develop unique experiences, work with concierge services, destination specialists, and operations teams to ensure seamless execution of travel plans, and handle sensitive client information with the highest level of discretion and confidentiality.
• Industry Knowledge: Stay informed about the latest luxury travel trends to continuously enhance the quality of services offered.

Requirements

• Proven experience as a Travel Manager or Travel Consultant for high-net-worth or luxury clients , with a strong portfolio of ultra-luxury travel arrangements .
• Strong background working with or alongside Destination Management Companies (DMCs) , with in-depth destination knowledge and extensive local expertise .
• Demonstrated entrepreneurial mindset —comfortable operating in fast-paced environments , thinking creatively , and seizing new opportunities for growth , while showing adaptability , innovation , and the ability to thrive in evolving structures .
• Expertise in the global luxury travel market , with established connections and access to exclusive networks and services .
• Exceptional interpersonal skills , with the ability to engage with and understand the needs of discerning clientele .
• Strong problem-solving skills , with the ability to handle last-minute changes and challenges with grace and efficiency .
• Superior organizational skills and attention to detail , ensuring all travel plans are flawlessly executed .
• Availability to provide round-the-clock service to clients, as needed.
• Proficiency in using advanced travel management software and luxury travel tools . Added bonus if experienced with a GDS system.

Benefits

At Ten, we believe our people are at the core of everything we do. We’ve cultivated a culture that not only acknowledges hard work but celebrates and rewards it. From regular appraisals to our annual Extra Mile Awards, we ensure that those who go above and beyond receive the recognition they deserve. We’re committed to supporting our employees in achieving both their personal and professional aspirations, encouraging everyone to integrate their goals and interests into a fulfilling career with us. 

Our offerings are tailored to meet your needs. Alongside a competitive salary, you’ll gain access to extensive professional lifestyle and travel networks, broadening your horizons and connections. We also provide flexible working arrangements, allowing you to balance your home and office life seamlessly. 

Our Benefits Package includes:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Ten, you’ll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities for growth.

Join us and experience a workplace where you can truly thrive. Ten TV - Ten Lifestyle Group

Who We Are

Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment.

To find out more about Ten, please watch this short video  This is what we Do!

Beside offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives. As a Certified B Corp company, we join a global community of businesses united by a shared goal of making a positive impact on society and the environment. 

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalization platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video 

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”

Thank you for considering a career with us. Don't miss the opportunity to join our team!

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