Job Description

Location: Parker, CO

About Onto Health:

Onto Health is on a mission to transform specialty healthcare by creating innovative, patient-centered solutions that improve access, affordability, and outcomes. We focus on building efficient care models that meet patients where they are while empowering providers to deliver exceptional care.

As part of our mission-driven team, you will play a critical role in managing and optimizing the operations of our clinical practices, ensuring smooth workflows, outstanding patient experiences, and high-quality outcomes.

Position Overview:

We are seeking a proactive and dynamic Practice Manager to oversee the daily operations of our clinic(s) and ensure the delivery of seamless, efficient, and high-quality care. The Practice Manager will be responsible for staff leadership, operational performance, financial management, and fostering an exceptional patient experience.

The ideal candidate is a proven leader with strong organizational and problem-solving skills who thrives in fast-paced, mission-driven environments.

Responsibilities:

Operational Management:

• Oversee day-to-day clinic operations, ensuring efficiency, productivity, and compliance with policies.
• Implement and optimize workflows, processes, and systems to improve operational performance.
• Monitor scheduling, patient flow, and staff utilization to maximize capacity and minimize wait times.
• Ensure all clinical and administrative tasks are completed efficiently and on time.

Financial Management:

• Manage budgets, including revenue forecasting, expense control, and financial reporting.
• Monitor key performance metrics (e.g., collections, expenses, patient volumes) and implement corrective actions as needed.
• Work with leadership to optimize revenue cycle management and reimbursement processes.

Team Leadership:

• Recruit, hire, train, and manage administrative and clinical support staff.
• Foster a collaborative, positive work environment that aligns with Onto Health’s mission and values.
• Conduct performance evaluations, develop staff goals, and provide mentorship and growth opportunities.

Patient Experience:

• Develop and implement strategies to deliver exceptional patient care and satisfaction.
• Address patient concerns promptly, ensuring resolution and improved processes where needed.
• Create a welcoming and professional environment for patients, families, and providers.

Compliance and Quality Assurance:

• Ensure compliance with all regulatory requirements, including HIPAA, OSHA, and clinic-specific standards.
• Develop, implement, and monitor policies and procedures to maintain the highest level of clinical and operational quality.
• Collaborate with providers and leadership to address quality improvement initiatives.

Communication and Collaboration:

• Serve as the primary point of contact for clinic staff, providers, and Onto Health leadership.
• Collaborate across departments to support strategic initiatives, projects, and clinic growth.
• Provide leadership with timely updates on operational performance and challenges.

Qualifications:

• Bachelor’s degree in healthcare administration, business management, or a related field (Master’s degree preferred).
• Minimum 3-5 years of experience in practice management, healthcare administration, or clinic operations.
• Proven leadership and team management experience, with a focus on fostering collaboration and performance.
• Strong financial acumen, including experience managing budgets and analyzing operational metrics.
• Excellent organizational, communication, and problem-solving skills.
• Proficiency in healthcare software, electronic medical records (EMR), and Microsoft Office Suite.
• Knowledge of regulatory requirements (HIPAA, OSHA, etc.) and healthcare operations best practices.
• Ability to adapt to fast-paced, evolving environments with a proactive and solutions-driven mindset.

Why Join Onto Health?

• Mission-Driven Work: Play a pivotal role in transforming access to healthcare and improving patient outcomes.
• Professional Development: Opportunities for growth, leadership training, and mentorship.
• Collaborative Environment: Work alongside innovators dedicated to building better healthcare solutions.
• Competitive Benefits: Attractive compensation, performance-based incentives, health benefits, and opportunities for continued education.
• Impactful Role: Contribute to building efficient, high-quality care models that empower patients and providers alike.

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