Job Description

Tittle: Financial Clearance Specialist III

Location: Baldwin Park,CA

Duration: 6+ Months (Temp to perm)

Schedule: 8am-4:30pm/8:30am-5pm

Position will be on a hybrid work from home and office rotation. (All training is on site at our Irwindale location)

Minimum Education:

• High School Diploma

Minimum Experience:

• Three years related healthcare pre-registration/referral experience required.
• Medical terminology and electronic medical record experience required.

Preferred Courses/Training:

• EPIC EMR

Preferred Experience:

• At least two years front desk oncology practice experience registering patients and scheduling appointments.

Skills/Abilities:

• Ability to recognize and use medical terminology
• Excellent oral/written communication, interpersonal, collaborative,
• analytical and organizational skills.
• Bilingual preferred.
• Demonstrated ability to effectively use online systems.
• Function with minimal supervision with high level of productivity
• Foster and promote a positive and professional image
• Must be able to foster and maintain sound working relationships.
• Independently motivated and driven to achieve high goals
• Effective use of telecommunications and electronic medical record systems
• Seek continuous improvement in knowledge and skills
• Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional service.
• Demonstrated ability to maintain composure when confronted by difficult situations and to respond professionally.
• Maintains commitment to our extraordinary patient care standards and guidelines
• Interpersonal/human relations skills.
• Strong knowledge of PC, phone systems and technology.
• Readily accepts work assignments and changes in a positive manner.
• Skill in recognizing an emergency or high priority situation, taking appropriate and immediate action.

Software:

• Microsoft Word and Outlook
• EMRs – Allscripts, Touchworks and EPIC
• Telecommunications – Avaya phone system
• Customer Relationship Management - Salesforce

Machines/Equipment:

• Personal computer/peripheral equipment
• Telephone
• Fax
• Photocopier

Working / Environmental Conditions:

• Contact with patients/patient families under varied circumstances
• Exposed to material of a confidential nature on a regular basis
• Occasional pressure due to multiple calls and inquiries
• Occasionally covers varied shifts, weekends and holidays
• Pressure due to deadline requirements
• Subject to many interruptions
• Atmosphere and environment associated with outpatient care areas

Physical Demands:

• Extensive computer tasks and telephone activity
• Frequent repetitive motion involving hand/wrist coordination
• Light physical effort (lift/carry up to 10 lbs.)
• Manual dexterity and mobility
• Mostly sedentary work
• Occasional standing/walking

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