Job Description
Hybrid Operations Project Manager
📍 Location: Denver, CO (Hybrid)
🕒 Employment Type: Full-Time
We’re hiring on behalf of our client , an innovative company in the automotive and outdoor adventure space, for a Project Manager focused on operations and technical process management . This role is ideal for someone who thrives on building scalable systems and driving operational excellence in a high-growth environment.
What You’ll Do
- Manage and execute operational projects across multiple teams.
- Design and implement scalable business processes and standards to support growth.
- Oversee technical operations, including troubleshooting and resolving complex product mechanics (vehicle electronics, mechanical systems).
- Utilize CRM/helpdesk platforms (Zendesk, Salesforce Service Cloud) for case management and reporting.
- Develop technical documentation and internal process guidelines.
- Collaborate with cross-functional teams to ensure alignment and timely project delivery.
Required Qualifications
- 1–3 years proven experience in project management.
- 4+ years in technical operations and process management roles.
- Strong technical aptitude for understanding and explaining complex systems.
- Expert proficiency with CRM/helpdesk tools (Zendesk, Salesforce Service Cloud).
- Demonstrated ability to lead projects and drive operational improvements.
- Exceptional written and verbal communication skills.
Preferred Qualifications
- Experience in automotive, 4x4, outdoor gear, or adventure travel industries.
- Background with automotive OEM / Parts Distributor (service, technical, accessories & parts).
- Familiarity with inventory management and logistics software.
- Experience developing internal technical training programs.
- Bachelor’s degree in Business, Operations Management, or related technical field.
- Willingness to travel frequently.
- Multilingual skills (English / Chinese / Japanese / Korean) are a plus.
JOB ID 51629
Job Tags
Full time,