Job Description

HR Generalist, Employee Services is responsible for providing support and management in a wide variety of HR areas. May support or lead various projects including legal compliance, employee engagement and retention, on-boarding, and compensation administration. Member of the HR Employee Services team, providing front-line customer service and general employee assistance.

Essential Functions and Main Duties

• Provide coaching and consultation to employee population; respond to inquiries from employees as necessary while providing excellent service.
• Help promote good employee relations practices necessary to establish a positive employer-employee relationship and foster a high level of employee trust and engagement.
• Develop and maintain written HR Instructions for the various tasks and responsibilities of HR Employee Services. Use to train, cross-train, coach, and provide feedback for team members for quality completion of tasks. Develop and implement improvements to HR processes.
• Serve as the HRIS Administrator responsible for responding to systems-related questions and troubleshooting system issues and maintenance. Maintain employee records and data. Create and generate various reports, compiles data, and interpret trends as needed. Prepare data and materials for internal and regulatory compliance audits.
• Help design, implement, and lead HR programs, improvements and initiatives in compliance with all federal and state employment laws and regulations and company policies. Communicate and educate on HR policies, procedures and programs. Protect the interests of employees and the company in accordance with company policies and regulations.
• Escalate and inform within the HR Team issues of concern, and those that are not being addressed adequately.
• Adhere to all company policies, procedures, and business ethics codes.
• Duties may be modified or assigned at any time based on business need.

Qualifications

Education / Certification / Experience Required

• Bachelor's degree in human resources, management, psychology or related discipline; relevant education and experience accepted in lieu of degree
• HRCI, SHRM-CP or PHR Certification is preferred
• 2+ years of experience in human resources
• 1+ years of HRIS administration experience, including navigation of ADP or similar HCM systems
• Proficient in administering HR policies, programs, and compliance initiatives
• Familiarity with healthcare or other regulated industries
• Skilled in supporting a large and diverse employee population, including local and remote employees
• Event planning and management experience, including organizing training, meetings, and employee engagement initiatives
• Level and compensation depend on location, experience, education and skills

Competencies Required

• Knowledge of general federal and state employment laws, practices, and regulations.
• Clear and professional communication skills, including active listening, writing, and presenting to employee groups. Able to articulate information with clarity and empathy.
• Advanced computer proficiency, including MS Office Suite, Excel, Canva, and PowerPoint (or other infographic tools) to create data visualizations, reports, trainings, and presentations for HR.
• Strong analytical and data-driven decision-making skills, with the ability to interpret and visualize data to support recommendations and reporting.
• Exceptional attention to detail and ability to handle confidential information with discretion, judgment, and tact.
• Strategic thinker with demonstrated ability to analyze complex issues, anticipate consequences, and achieve positive outcomes.
• Collaborative team member who works effectively with internal partners, adapts to changing priorities and deadlines, and can provide constructive pushback when appropriate.
• Flexible, adaptable, and able to complete work independently while maintaining strong relationships and delivering high-quality results.
• Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English.
• Able to work effectively both independently and in a collaborative team environment.

Compensation

The anticipated range for this position is $75,000 - $85,000. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.

Perks and Benefits

Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America

Working Conditions

Schedule: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday-Friday, unless otherwise stated by the department manager. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company's discretion.

Physical: Generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision, and 2-way written/verbal communication in English. More specific details may be provided as needed or requested.

Travel: Minimal

Access to Customer Sites: Not Required

Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination, harassment, and retaliation and welcomes all qualified candidates to apply. Employment decisions are based on qualifications, experience, and business needs, without regard to legally protected characteristics. This policy applies to all employment actions, including recruitment, hiring, promotion, compensation, training, and other workplace practices.

Nihon Kohden America complies with all applicable federal, state, and local laws regarding equal employment opportunity. Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights. Questions or concerns regarding this policy may be directed to Human Resources at HREmployeeServices@nihonkohden.com.

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