Customer Service Representative Job at Spectrum Staffing Services/HRStaffers Inc., Park Forest, IL

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  • Spectrum Staffing Services/HRStaffers Inc.
  • Park Forest, IL

Job Description

SUMMARY

To provide administrative support of sales in dealing with customers and requirements necessary to manufacture products to specification. Work closely with sales, management, manufacturing, prepress, along with prospects & customers to ensure proper handling of our accounts.

RESPONSIBILITIES

  • Basic understanding of Flexographic printing process, tooling, materials, and applications
  • Process incoming orders, quotes, MAPS, and proofs, via fax, email, and phone
  • Maintain awareness of customer orders throughout the process flow
  • Process electronic art & proofs for prepress
  • Possess knowledge of various types of product applications
  • Assist customers with technical requests
  • Work with sales, customers, and prospects on business opportunities.
  • Handle assigned accounts and maintain organized files and notes
  • Work closely with the manufacturing team processing orders.
  • Work closely with the prepress team in processing electronic files, preflight, and proofs.
  • Utilize the Radius operating systems to process MPI work
  • Adhere to our company policies and procedures along with Safety procedures.

QUALIFICATIONS

  • Detail Oriented
  • Multi-task oriented
  • High professional standards and conduct
  • Display good organizational & communicative skills
  • Be dependable, on time for shift start, and regular attendance
  • Working knowledge of Microsoft operating system and Google platform

COMPENSATION : $17-$21/hr.

Job Tags

Shift work,

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