Job Description

Russell Tobin is a minority-owned professional recruitment and staffing advisory firm assisting clients with direct hire and contract talent search solutions across a variety of skillsets and industries.

Russell Tobin is disrupting the staffing industry with our entrepreneurial attitude and empowering culture based on continuous learning and accountability! The proof is our successful team, impressive client list, and long-lasting relationships.

Job Summary:

The Contractor Engagement Specialist is responsible for fostering strong relationships with contingent workers throughout the employee lifecycle. From onboarding to assignment completion, this role ensures a high-quality, consistent experience that boosts retention, strengthens loyalty, and drives workforce satisfaction.

Key Responsibilities:

• Serve as the primary point of contact for active consultants, contractors, and temporary employees throughout their assignments.
• Conduct regular check-ins to ensure satisfaction, address concerns, and promote engagement.
• Coordinate and support onboarding activities, including welcome emails, new hire paperwork, orientation, and first-day readiness.
• Facilitate assignment extensions, conversions, and offboarding processes.
• Partner with recruiters and account managers to support workforce planning and redeployment efforts.
• Organize employee appreciation initiatives such as recognition programs, milestone celebrations, or seasonal campaigns.
• Track key metrics such as retention, attrition, and employee satisfaction to help identify opportunities for improvement.
• Escalate employee relations issues or concerns to HR or client contacts as appropriate.
• Ensure compliance with internal policies and client-specific procedures.
• Ability to travel onsite to visit employees and hiring managers

Qualifications:

• 1–3 years of experience in staffing, HR, account coordination, or a related customer service role.
• Excellent communication and interpersonal skills with a high level of emotional intelligence.
• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
• Proficiency with ATS or CRM tools (e.g., Job Diva etc.) is a plus.
• Ability to work independently and collaboratively across teams.
• A passion for people and a genuine desire to support others.

Why Work With Us?

• Supportive team environment with opportunities for growth
• Competitive salary and benefits
• Opportunity to make a meaningful impact on people’s careers
• Recognition programs and fun company culture

Salary

• The target base salary for this role ranges from $50,000- $65,000. The salary offered will be determined based on the successful candidate's relevant experience, knowledge, skills, and abilities.

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