Insight Global is looking for an entry level Claims Vendor Operations Analyst in the Glen Allen, VA area. This role will start as a 5-6 month contract with potential for extension/conversion afterwards! It will be mandatory to go onsite into the office 3 days per week, and will allow working from home 2 days. This individual will be the primary contact point for all vendor relations, acting as liaison between the claims department and external vendors. This position will review and analyze various aspects of vendor performance, generate vendor profile reports, administer the legal vendor database and legal-spend analytics tool, research and resolve vendor issues, and other responsibilities as requested by management. The Claims Vendor Operations Analyst will assist the claims organization in achieving department goals, including identifying opportunities to optimize spend and vendor performance.
Job Responsibilities
•Monitor shared mailbox(es) for daily triage and work tasks
•Research and resolve e-billing implementation discrepancies
•Capture all activity in the team document repository and e-billing system
•Communicate with internal and external stakeholders
•Build and maintain strong relationships with associates and vendors
•Assist with preparation of ad-hoc and mass communications to vendors
Must Haves:
Work Environment:
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