Job Title: Customer Support Representative
Location: Columbus, OH
Pay Rate: $19.17/hour
Work Schedule:
Remote Training: 4–5 weeks of fully remote training
In-Office: 5 days per week after training
Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote
Key Responsibilities:
Respond to incoming calls regarding brokerage accounts with accuracy and professionalism
Assist clients with Brokerage Cash Management products and services
Support customers with online account access, website navigation, and mobile app usage
Handle general account inquiries, financial questions, and service-related requests
Maintain high service standards and achieve performance goals in a fast-paced environment
Collaborate with team members and adapt quickly to process or system changes
Qualifications:
College degree or previous contact center experience
Strong communication and customer service skills
Ability to multi-task while maintaining attention to detail
Comfortable working in a dynamic, team-oriented financial service center
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
...Excellent Opportunity for Optometrist in Central IL! All About Eyes has established itself as a group of primary care practices focused on serving our communities with the highest standard of eye health and vision care. With 20 best-in-class practices throughout Illinois...
...Scientific Communications Lead Pay Rate: 65-75 per hour Hybrid in Cambridge MA 8 month contract through Randstad The Role: We are seeking a highly skilled Scientific Communications professional to lead and manage scientific narratives and the Scientific Communication...
...distribution centers. This role focuses on ensuring compliance with local wage laws, maintaining accurate pay structures, supporting job... ...Monitor and implement changes related to local jurisdictional minimum wage laws; ensure timely updates to pay rates and ranges and...
...within skilled trades, field operations, or technical industries is highly desirable. ~ Experience with applicant tracking systems (ATS) and HR platforms ; recent transition to a new ATS platform. ~ Demonstrated ability in developing talent pipelines and...
...Duo), Microsoft SQL Server Management, Patch Management, Network Auditing (active directory, file servers, email), Backups and Disaster Recovery, Server Monitoring and Cloud Email Filtering. Coordinate with internal and external customers on deliverables. Research...