Qualifications:
• Analytical skills
• Multitasking ability
• Leadership experience
• Basic math
• Cash management
• Communication skills
• Computer Science Skills
• Conflict management
• Customer Service
• Knowledge of Labor Law
• Speak English and Spanish
Assistant Manager Overview:
The Assistant Manager is a strong communicator and motivating agent whose main function is to help the General Manager achieve the company's objectives. This person thrives working in fast-paced environments where creative problem-solving skills and focus on priorities are critical components for effective operations and successful role execution.
In this role, she will set the tone for the store team and help make our brand stronger for our customers and employees. His/Her leadership role is critical in supporting the execution of store strategy to achieve performance targets and drive profitable sales growth across all aspects of the store, including customer and product operations. Through collaboration with your team, your goal is to teach others and train behaviors to cultivate a high-performing team that meets and exceeds company goals.
What you'll do:
• All leaders are expected to become experts in brand sales strategies, leading and leveraging the same strategies with every customer who walks through our doors and enabling us to deliver an exceptional customer experience.
• Develop new employees to drive a culture of high performance and engagement.
• Responsible for team performance through teaching, coaching, and meaningful feedback to build capabilities.
• Support strategies and processes using a customer-centric mindset to drive results, drive in-store sales, and maximize efficiency and productivity.
• Adapt the team's priorities to respond to customer needs and business demand.
• Provide front-line supervision to an operational, service, and administrative team.
• Monitor the front office and assist with customer overflow as needed • Create and manage work schedules, including schedules for team members to ensure proper coverage as well as process schedules
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